Digital future of local services

I was on the front page of the Guardian once. I’d done a blog on AI for MHCLG, the Guardian quoted the blog and would normally write that ‘A spokesperson said…’ but in this case included my name as a civil servant and led to quite a squeaky moment in the morning when I got…

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Change management

Daniel Defoe should have added public sector change programmes, when he said the only certainties are death and taxes. Whether it’s a simple re-structure, the latest service model, or culture and organisational development, we all have first hand experience of change. Most of us, many times. We should be experts, so where does it go…

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