Ideas about public service design
The death of public service began in the late 20th Century. First came a political disillusion that more money did not necessarily make for better outcomes. Then systems thinking confirmed what we already knew, that services for people are complex and our sense of control a fallacy. The economic crash of 2008 led to a…
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The following tips are from conversation with a handful of transformation directors from across the country. These are not rules, but observations from their lived experience… Where to start Work in an equal partnership with voluntary, community and faith organisations and with well connected leaders in communities. Engage them well and early: they know more…
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Richard Selwyn | Blog 