Ideas about public service design
For commissioners, the outcome is King. It’s the discovery of outcomes that underpinned Every Child Matters, genuine co-production with families, and kindled the spark of systems thinking in children’s services. An outcome can be the tangible change or result for a child, young person or family. Or at the motherhood-and-apple-pie end of the spectrum, we…
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There are some problems we can’t solve. For example, let’s take a big adaptive problem that needs lots of resource to solve, and coordinated national, local and community action. We call these problems wicked issues, and I think I’d put children’s mental health in this basket. Wicked So how do we solve a wicked issue?…
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Richard Selwyn | Blog 